Privacy Policy

Last Reviewed and Updated: May 22, 2024
Welcome to Avalon Health’s Privacy Policy. At Avalon Health, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data. By using our services, you agree to the terms of this policy.

1. Introduction

Avalon Health, Inc. (“Avalon Health,” “we,” “us,” or “our”) operates www.avalonhealth.co and my.avalonhealth.co (the “Sites”). We partner with Telehealth USA to provide telemedicine services. This Privacy Policy applies to our Sites and services, collectively known as the “Services.”

2. Information We Collect

Protected Health Information (PHI): Includes identifying data such as name, social security number, address, contact information, personal health issues, and insurance information submitted through our Services.

Personally Identifiable Information (PII): Includes identifying data excluding health-related information.

We collect PHI and PII that you voluntarily provide. This information is essential for delivering our Services, improving user experience, and for marketing and research purposes.

3. Use of Information

We use your information to:
  • Provide and enhance our Services
  • Communicate with you about our Services
  • Conduct market research and analysis
  • Ensure compliance with applicable laws and regulations

4. Sharing of Information

We share your information:
  • With healthcare providers for treatment, payment, and healthcare operations
  • With third-party service providers performing functions on our behalf
  • When required by law or to protect our rights

5. Cookies and Tracking Technologies

We use cookies and similar technologies to:
  • Understand user behavior
  • Improve the performance and content of our Sites
  • Deliver personalized content and advertising

6. Security of Your Information

We implement administrative, physical, and technical safeguards to protect your data. These measures include data encryption, access controls, and secure data storage. However, we cannot guarantee the absolute security of your information.

7. Your Rights and Choices

You have the right to:
  • Access and update your personal information
  • Opt-out of marketing communications
  • Request deletion of your data
To exercise these rights, please contact us at corporate@avalonhealth.com.

8. Third-Party Links

Our Sites may contain links to third-party websites. We are not responsible for the privacy practices of these sites. We encourage you to read their privacy policies.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. Your continued use of our Services after any changes indicates your acceptance of the new terms.
If you have any questions or concerns about this Privacy Policy, please contact us at corporate@avalonhealth.com.